Bournecoast have developed this website to be used and enjoyed by people of any age.

We fully respect the privacy of any individual entering or using this website. We are constantly monitoring and updating our security procedures so you can be sure that your information is safe.

Security of information

Any personal information we hold will be securely protected inline with not only internal security measures, but also data protection guidelines. Our security measures are updated regularly to ensure your personal information is not accessible to anyone other than Bournecoast.

Gathering of information

Bournecoast use their website to gather important information about the users. This information may include personal details such as name, email, address. This information will only be used for internal purposes, to help us understand and fulfil your request. This information will not be sold or provided to any third parties.

Changing or deleting information

Any information we store will be as up to date as possible, and will depend entirely on information provided to us by the user. We are happy to amend or delete information on any user if they themselves request.

Email

Our site provides users the opportunity to opt-out of receiving promotional/marketing information from us. To opt-out in this way please send your e-mail address confirming you wish us to take you off our mailing list to info@bournecoast.co.uk. Or alternatively follow the instructions at the bottom of the emails to remove yourself. Remember you can always come back and sign up again when you want to start receiving emails again.

Cookies

This Bournecoast site uses cookies to obtain non-personal information from its visitors. These cookies are used to enhance the functionality of the website and to improve the performance. Any information gathered is not sold, nor disclosed to third parties, except where required by law (for example to government bodies and law enforcement agencies).

The Bournecoast site creates three cookies, one for each section of the website, including the Letting, Estate and Holiday sections. A brief overview of the cookies created can be seen below:

The Bournecoast site uses ASP for various aspects of functionality. As a results, ASP cookies are used to store and retrieve values for a user as they navigate the site. This cookie is held temporarily in memory and deleted when the browser is closed.

The Bournecoast site also uses Google Analytics to record site usage. Google Analytics creates two cookies, both containing non personal information storing information regarding the amount of visits, time of visit and the duration of the visit.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Links

This Bournecoast website may contain "links" to other websites. We make every effort to only link to sites that share our high standards of privacy and service. We try our best to ensure that these links are safe and appropriate to our audience although Bournecoast cannot be responsible for the content on any website we link to.

GDPR

We Bournecoast may collect some or all of the following personal data. This may vary according to your relationship with us:

Full name, date of birth, address, email addresses, telephone numbers, business name, job title, profession, employment status, bank details, mortgage information, national insurance number, nationality, forms of identification (passport, driver’s licence), details about those intending to accommodate a property with you together with any specific requirements to enable us to search for available properties for you.

We may also need to know additional information under the following circumstances (for full details about the additional information required please read our full Privacy Policies which can be requested by emailing dataofficer@bournecoast.co.uk): 

• To confirm a Holiday Reservation
• To process a Deposit Return into your bank account 
• For a Tenancy Application 
• For a Guarantor Application 
• To register as a Landlord or Vendor
• To enable us to market your property for you

Under the GDPR 2018, we must always have a lawful and legitimate basis for using personal data. This may be because the data is necessary for the performance of a contract with you.  

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your attention is drawn to our full Privacy Policies which can be requested by emailing dataofficer@bournecoast.co.uk.  The Privacy Policies set out in full what information we obtain and how we use it.

Contact

If you have any questions about Bournecoast's products, service, privacy policies or procedures, or website please contact us:

Bournecoast Ltd.
26 Southbourne Grove
Southbourne
Bournemouth
Dorset. BH6 3RA
Telephone: (01202) 437 888
Fax: (01202) 437 889
Email: info@bournecoast.co.uk